Privacy Policy

Who we are

Movas Inc., Toronto, Ontario, Canada. Privacy questions go to info@movas.ca.

What we collect

• Contact details you give us in a form, chat, email or WhatsApp message.
• Business details you share so we can size the work: team size, tools, channels.
• Basic technical information about your visit, such as pages viewed and referring link.
• For customers: the operational data your agents process under our service agreement.

Why we collect it

To answer you, prepare a quote or audit, deliver the service you bought, keep records we are required to keep, and improve our own site and support.

Consent

We ask for your consent before sending you commercial messages, and every message has an unsubscribe link. You can withdraw consent at any time.

Where it is stored

Customer data is stored in Canadian data centres. See the Trust Center for security and sub-processor details.

How long we keep it

Enquiry records are kept while we are in contact and for a reasonable period afterwards. Customer data is kept for the term of the agreement and deleted on request after it ends, except where law requires us to retain it.

Your rights

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@movas.ca and we respond within 30 days.

Automated processing

Our agents can draft replies, sort enquiries and prepare records. A person reviews decisions that materially affect someone, and you can always ask to speak to a person.